ECTS - University of Pisa
Al termine del corso lo studente avrà acquisito:
At the end of the course the student will acquire:
Examination of the acquired knowledge and skills will be the subject of the evaluation of a written test (for each session) as well as of the evaluation of the case studies presented at the end of the course
Al termine del corso lo studente:
At the end of the course the student:
Examination of the knowledge and skills will be the subject of the evaluation of the written text at the beginning of each exam session as well as of the evaluation of the case studies presented at the end of the course.
The student will be able to participate in project team activities aimed at reviewing information flows and introducing integrated management applications The student will have the basics to look like a business analyst figure, interfaceposition between line management and IT staff
Examination of the knowledge and skills will be the subject of the evaluation of the written text at the beginning of each exam session as well as of the evaluation of the case studies presented at the end of the course.
Conoscenze di base sui principali cicli di gestione aziendale: ciclo attivo, passivo, amministrativo-contabile, programmazone e controllo della produzione e gestione del magazzino.
Conoscenze base sulla gestione per processi e sul Business Process Reengineering.
Basic knowledge of the main operative business cycle: active, passive, administrative-accounting, production pallning & control, warehouse management.
Basic knowledge about Process Management and Business Process Reengineering.
Frontal lessons through slide use;
We also analyze and use web links for further information
Course slides and other the support material are provided
Classroom cases are conducted through the formation of work teams
The participation / intervention of IT companies, typically Business Integrators, is expected
The Team related to teaching on Microsoft Teams (353II - YY/YY Information Technology for Business Management) is used for communication with students and to provide teaching materials
The interaction between student and teacher is through receptions, use of e-mail or MS Teams
The student can present a case study analysis at the end of the course, individual or not.
In some parts of the course the English language is used where the prevailing technical terminology is of this kind
Basic and preliminary concepts. The concept of Information System, the 4 components of the sociotechnical system. Characteristics of Transactional Processing Systems, Transaction Types, Operational Information Characteristics (Master Data, Balances, Movements). Processing state information. The isle of application model, integration problems and data integration solutions. Introduction to ERP systems, features, adoption motives, and points of attention.
General information on ERP systems: features and market. The ERP market, Tier1 vendor analysis (features, timing, costs, benefits of introductory projects, from Panorama Consulting reports). Implementers, Partners and VARs. Analysis of case studies.
ERP Technology. ERP Technology Analysis, client-server architecture, ERP data. The system landscape (SAP example). Cloud computing and cloud computing solutions for ERP, on premise vs cloud solutions. Basics about SAP HANA.
ERP and sales-distribution cycle. The Sales order processing process. Inventory sourcing and ATP check in SAP. The Replenishment lead Time. SAP SD organizational elements. The definition of Shipping Point and Routes.
ERP and internal logistics. Codification procedures; “Measurement Units" in SAP. Deposits and warehouses. Types of logistics information processing procedures (interactive, based on operational and control flows). Batch warehouse management. The necessary information and features. SAP Inventory Management and Warehouse Management (MM module). Bulk Storage. Using the Storage Unit Type. Introduction to Reporting, ABC Cross Analysis Stocks - Turnover.
ERP and Planning / Production Control. Introductory remarks on production management, typologies of production systems. The Takt Time and its use. Job shop system features, WIP relevance and related system features. The characteristics of the planning cycle according to market response. SAP and Production Type. Discrete and Repetitive Production Comparisons. BOM, Routing, Work Centers, roll up costs. Overview of the production system - Super Snacker study case. ERP and production planning. Overall planning logic, Sales & Operations Planning. Aggregate plane breakdown (Demand Management). Features of the MPS, Planning / Demand Time Fence. Introduction to the MPS matrix. MPS processing logic, PAB and ATP computation. Example of MPS processing and MRP. The problem of fixed LTs. CRP processing, features and limitations. ERP and Activity Based Costing, example of cost allocation attributes and support for Active-Based Budgeting.
The introduction project. Introduction project life cycle and SAP methodology. The Planning Phase: ERP and approach to BPR: Tecnology Enabled and Clean Slate Reengineering. Difference between canonical approach, Big Reengineering and Small Reengineerig. The project team and its training. Key Documents (Project Charter and Scope Statement). The vendor / package selection phase. The different approaches to the use of consultants. Implementation Strategies: Big Bang Approach vs. Phased Approach. Analysis and discussion of Fox Meyer case study. The Implementation phase. Business blueprint, installation and configuration. The mapping tools (ARIS). Customizations (typologies and impact). Testing and Training, the training plan. Data Migration. Risk Management (Risk Identification, Risk Analysis and Classification. Using the Context Diagram in Identification). Change Management: organizational Resistance, the ADKAR model and its change management tools. The post go live, support and maintenance. Analysis of case studies.
Costs and benefits. Monetizable benefits (example of CE and SP impact assessment). The classification of total project costs. The classification of Strassman, the intangible benefits. Internal / external costs, direct / induced. Start-up costs. Learn about cost of licenses and database cost.
Cloud, Cloud ERP and Big Data solutions. Cloud Computing, deplopyment and service models. Quality of Service and SLA, Virtualization and Web Services, Cloud-Computing Benefits-Threats-Threats-Opportunities, Trends and Future Developments. Introduction to the Big Data, peculiarities and examples of real and potential application,
Slides, notes and other material on Teams: 353II 22/23 - TECNOLOGIE INFORMATICHE PER LA GESTIONE AZIE
Recommended readings:
Rivolgersi al docente di riferimento per qualsiasi informazione.
Contact the lecturer for any information.
La verifica avviene attraverso la soluzione di un test con domande a scelta / risposta multipla, vero/falso (multiplo), con inserimento testuale, testo libero (aperte) inerenti tutte le parti del programma.
Per superare la prova occorre non presentare evidenti vuoti di preparazione e rispondere correttamente a domande legate ad aspetti chiave / critici in termini di importanza. Tali aspetti sono evidenziati e discussi con attenzione durante il corso.
Ai fini della votazione finale è attribuito un bonus di 1 o 2 punti agli studenti che presentano un caso di analisi critica di un processo di informatizzazione. Tale progetto è presentato alla fine del corso di insegnamento.
Verification is carried out through a test solution with multiple choice, true / false (multiple) questions, with text input, free text (open) inherent in all parts of the program.
To overcome the test, you do not need to show any obvious "blanks of preparation" and answer correctly questions related to critical aspects in terms of importance. These aspects are highlighted and discussed carefully during the course.
A bonus (1 or 2 points) is awarded to students who present a case of critical analysis of a IT-ERP introduction project.
This work is presented at the end of the course.
Piattaforma Microsoft Teams, TECNOLOGIE INFORMATICHE PER LA GESTIONE AZIENDALE (353II - CDS: INGEGNERIA GESTIONALE)
Microsoft Teams platform, TECNOLOGIE INFORMATICHE PER LA GESTIONE AZIENDALE (353II - CDS: INGEGNERIA GESTIONALE)
Informazioni per studenti Erasmus
Gli studenti devono contattare il prof. Dulmin entro la prima settimana di lezioni per definire esattamente i contenuti e le modalità di svolgimento dell’esame scelte
Gli studenti Erasmus possono seguire il corso e sostenere l’esame in italiano oppure possono sostenere l'esame da non frequentanti in inglese, utilizzando i seguenti testi:
L’esame consiste in un test con risposte aperte e chiuse/multiple
Inoltre, gli studenti potranno preparare una relazione su un tema concordato con il prof. Dulmin all'inizio delle lezioni (facoltativo). Le presentazioni potranno aumentare il voto ottenuto all'esame di 1 o 2 punti.
Information for Erasmus students
Students should contact Prof. Dulmin within the first week of classes to define exactly the content and mode of conducting the exam
Erasmus students can take the course and the exam in Italian or they can take the exam in English, using the following texts:
- Modern ERP : select, implement and use today's advanced business systems. Author: Marianne Bradford. Print Book, English, 2015. Edition: [3rd ed.]
Chapters to study are the following ones: 1, 2, 3, 5, 6, 8, 9
- Concepts in Enterprise Resource Planning, Ellen F. Monk, Bret J. Wagner, Course Technology - CENGAGE Learning, Edition: [3rd ed.] - (ebook Version is available in the course material)
Chapters to study are the following ones: 1, 2, 3, 4, 7 (pages: 198 - 205)
The exam consists of a test with open and closed/multiple answers.
In addition (optional), students may prepare a paper on a topic agreed upon with Prof. Dulmin at the beginning of class. Presentations may increase the grade obtained on the exam by 1 or 2 points.
