Process Mining and Intelligence
Code 888II
Credits 6
Learning outcomes
The course aims to provide knowledge and experience essential for developing Process Intelli-gence (PI) systems. A PI system analyzes a business process or operational workflow, performs a data-driven modeling of complex organizations, with its abstractions and interfaces, its metrics. In this context, the metrics mainly considered are productivity, interpretability, robustness, adapta-bility, scalability, maintenance costs, modularity, with respect to the complexity of the problem and to the actors involved. Process Intelligence is a modern approach for setting up, simulating, performing, monitoring organization’s processes, with goals such as improved productivity, reduced costs, increased agility, integration, interoperability and coordination between actors and systems involved.