ECTS - University of Pisa
| Modules | Area | Type | Hours | Teacher(s) | |
| MANAGEMENT DEI SERVIZI PUBBLICI | SECS-P/07 | LEZIONI | 42 |
|
Al termine del corso:
The student who successfully completes the course will be able to demonstrate advanced knowledge of public services issues, concepts and domain. He/she will be able to demonstrate a solid knowledge of the role of public services and utilities, circular economy and performance measurement in a triple bottom line perspective. He/she will be aware of different management models for public services management and the role of regulation in public utilities management.
The course is tought in Italian
The student will be assessed on his/her demonstrated ability to discuss the main course contents using the appropriate terminology. In the written exam (1 hour), the student must demonstrate his/her knowledge of the course material and to organise an effective and correctly written reply.
Methods:
Further information:
The final exam is written. Attenders (only who attend lessons) could be evaluated on the basis of a final essay (made individually or in group) to be presented to the teacher (This latter method should be agreed by the teacher).
Al termine del corso:
By the end of the course students will know the role of public services and utilities in business and society. He/she will be able to analyse public service performance in a triple bottom line perspective and to discuss about circular economy role and most relevant public services able to contribute to transition from linear to circular economy.
Basic knowledge of business economics
Delivery: face to face
Learning activities:
Attendance: Advised
Teaching methods:
- I servizi pubblici e la loro rilevanza
- Le public utilities
- L'economia circolare, la sostenibilità ambientale, l'equità sociale
- I modelli di governance nei servizi pubblici: gestioni dirette e delegate, azionariato pubblico e privato; la relazione fra modelli di governance e performance economiche, ambientali e sociali; la quotazione delle public utilities e il dibattito sulla distribuzione dei dividendi
- La cooperazione nella gestione dei servizi pubblici
- Etica e buon management nella gestione dei servizi pubblici
- L'impatto della regolamentazione su performance e buone pratiche
- Public services and their relevance
- Public utilities role and best practices
- The circular economy, environmental sustainability, social equity
- Governance models in public services: direct and delegated management, public and private shareholding; the relationship between governance models and economic, environmental and social performance; the listing of public utilities and the debate on the distribution of dividends
- Cooperation in the management of public services
- Ethics and good management in the management of public services: relevant business cases
- The impact of regulation on performance and best practices
Il materiale didattico sarà disponibile sulla piattaforma e-learning o segnalato dal docente
Sul portale moodle sono disponibili una dispensa e le slide utilizzate a lezione.
Libro di testo
ROMANO G. (2022), La gestione dei servizi pubblici. Governance, regolazione, criticità e opportunità, Franco Angeli, Milano
Per approfondimenti:
- Minoja M., Romano G. (2020), Imprenditorialità consortile ed economia circolare nella filiera cartaria. Il caso Comieco, Egea, Milano
- Romano G. (2019), Le cooperative idriche in Italia e in Europa, FrancoAngeli, Milano
- Romano G., Marciano C., Fiorelli M.S. (2021), Best practices in urban solid waste management: Ownership, Governance, and Drivers of Performance in a Zero Waste Framework, Emerald
The teaching material will be available on the e-learning platform or reported by the teacher
Slides used and discussed in class are available on the moodle portal.
Suggested book:
ROMANO G. (2022), La gestione dei servizi pubblici. Governance, regolazione, criticità e opportunità, Franco Angeli, Milano
Further materials:
- Minoja M., Romano G. (2020), Imprenditorialità consortile ed economia circolare nella filiera cartaria. Il caso Comieco, Egea, Milano
- Romano G. (2019), Le cooperative idriche in Italia e in Europa, FrancoAngeli, Milano
- Romano G., Marciano C., Fiorelli M.S. (2021), Best practices in urban solid waste management: Ownership, Governance, and Drivers of Performance in a Zero Waste Framework, Emerald
consultare il portale e-learning per visionare il materiale didattico
L'esame sarà scritto. Sarà prevista una prova in itinere. Gli studenti frequentanti potranno concordare un project work
ATTENZIONE: Gli esami potrebbero essere svolti a distanza (modalità orale) a causa delle restrizioni sanitarie o indicazioni rettorali in tal senso.
The exam is in written form. The possibility of creating a project work to be presented to the teacher at the end of the course may be agreed with (only) the attending students.
The exam is passed if at least 18 out of 30 points are obtained
The exams could be carried out remotely (oral mode) due to health restrictions (COVID).
